Terms of service
TERMS OF SERVICE
Last updated: August 29, 2026
OVERVIEW
Welcome to Smile Maker!
These Terms of Service apply to this website and online store operated by KR Smile Maker Global Solutions Ltd, trading as Smile Maker (“Smile Maker”, “we”, “us” or “our”).
Smile Maker operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Our online store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully. They contain important information regarding your legal rights and obligations.
By visiting, interacting with or using our Services, including purchasing products through our online store, you agree to these Terms of Service and our Privacy Policy.
Nothing in these Terms is intended to exclude, restrict or limit any mandatory rights that you have under applicable Cyprus or European Union consumer protection law.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
When using the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your name, email address, telephone number, billing information and shipping information.
You agree that the information you provide is accurate, current and complete.
If you create a customer account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity carried out through your account.
You may not transfer, sell or assign your customer account to another person without our permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display and describe our products.
However, colours, dimensions and appearance may vary slightly depending on your device, screen settings, photography and manufacturing variations.
Product images are provided for illustrative purposes and reasonable variations may occur.
Product descriptions, specifications, fragrances, packaging and availability may be updated from time to time.
We reserve the right to modify or discontinue products and to limit quantities where reasonably necessary.
Nothing in this section affects your statutory rights regarding products that are faulty, damaged, incorrectly described or otherwise non-conforming under applicable consumer law.
SECTION 3 – ORDERS
When you place an order through our online store, you are making an offer to purchase the products included in that order.
Receipt of an automated order acknowledgement does not necessarily constitute final acceptance of your order.
An order is accepted when we confirm acceptance or otherwise process the order in accordance with our checkout procedure.
We reserve the right to reject or cancel an order where reasonably necessary, including in cases of:
• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorized transactions
• Payment failure
• Shipping restrictions
• Errors affecting the order
If we cancel an order after payment has been received, we will refund the applicable amount using the original payment method, subject to applicable law.
Please review your order carefully before submitting it.
Cancellation and return rights are governed by our Return and Refund Policy and applicable consumer protection legislation.
Nothing in these Terms limits any statutory cancellation, withdrawal, refund or other consumer rights that apply to you.
SECTION 4 – PRICES, TAXES AND BILLING
Product prices are displayed on our online store in the currency indicated at checkout.
Applicable taxes will be displayed or included as required by applicable law.
Shipping or delivery charges, where applicable, will be displayed during checkout before you complete your purchase.
Prices, discounts and promotions may change from time to time. However, changes will not affect orders already accepted by us unless required by law or agreed with you.
You agree to provide accurate and complete billing, payment and contact information.
Payment processing may be provided by Shopify Payments, PayPal or other payment providers made available through our checkout.
Your use of a particular payment service may also be subject to that provider’s terms and privacy practices.
SECTION 5 – SHIPPING AND DELIVERY
We currently offer delivery according to the destinations and delivery methods displayed during checkout.
Available shipping methods, applicable charges and estimated delivery times are displayed at checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, adverse weather, public holidays or other unforeseen events.
Where mandatory consumer law applies, responsibility and risk for products will transfer in accordance with that law.
For consumers in the European Union, nothing in these Terms is intended to transfer risk earlier than permitted under applicable consumer protection legislation.
Customers should provide complete and accurate shipping information. We are not responsible for delays resulting from incorrect or incomplete information provided by the customer, except where applicable law provides otherwise.
Please refer to our Shipping Policy for further information.
SECTION 6 – INTELLECTUAL PROPERTY
The Smile Maker name, logos, branding, product names, photographs, graphics, designs, videos, written content and other original material appearing on our website are owned by or licensed to Smile Maker, unless otherwise stated.
These materials may be protected by copyright, trademark and other intellectual property laws applicable in Cyprus, the European Union and other jurisdictions.
You may use our website for personal and lawful purposes.
Unless permitted by applicable law or authorized by us in writing, you may not reproduce, distribute, modify, commercially exploit, republish or otherwise use our protected content.
Shopify’s trademarks, logos and other intellectual property belong to Shopify or its respective licensors.
Other trademarks appearing on the Services belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools or services supplied by third parties.
We do not necessarily control these third-party tools.
Your use of third-party tools may be subject to separate terms and conditions and privacy policies issued by those providers.
We may introduce additional tools, functionality or services in the future. Where appropriate, these will also form part of the Services and may be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites, services or platforms.
We do not control third-party websites and are not responsible for their content, availability, privacy practices or terms.
If you access a third-party service, you should review its applicable terms and privacy policy.
Nothing in this section excludes liability where such exclusion would be prohibited by applicable law.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Smile Maker is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our Store are transactions directly between you and Smile Maker.
Shopify provides the ecommerce technology supporting our Store but is not the seller of Smile Maker products.
Your relationship with Shopify regarding services independently provided by Shopify may be governed by Shopify’s own terms and policies.
SECTION 10 – PRIVACY
Personal information collected through the Services is processed in accordance with our Privacy Policy and applicable data protection law.
Our online store is hosted by Shopify, which processes certain personal information in connection with your access to and use of the Services.
Please review our Privacy Policy for further information about how personal information is collected, used, disclosed and protected and how you may exercise applicable data protection rights.
SECTION 11 – REVIEWS, COMMENTS AND FEEDBACK
If you voluntarily submit reviews, comments, suggestions, photographs or other content to us (“Feedback”), you confirm that you have the necessary rights to submit that content.
You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce and display Feedback for legitimate business purposes, including operating, improving and promoting our Services, subject to applicable law.
You must not submit content that:
• Infringes another person’s intellectual property or privacy rights
• Is unlawful, defamatory, abusive or misleading
• Contains malicious software
• Falsely represents your identity or relationship with another person
We may remove Feedback where reasonably necessary, including where it violates these Terms or applicable law.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.
We reserve the right to correct genuine errors and update information.
Where an error affects an order you have already submitted, we will handle the matter in accordance with applicable consumer protection law and, where appropriate, contact you before proceeding.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You must not use the Services:
• For unlawful or fraudulent purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To harass, threaten, abuse or defame another person
• To provide intentionally false or misleading information
• To distribute malware, viruses or harmful computer code
• To interfere with the security or operation of the Services
• To collect personal information unlawfully
• To send spam or unauthorized promotional communications
• To impersonate another person or organization
• To attempt to gain unauthorized access to our systems
We may restrict or terminate access to the Services where reasonably necessary to protect our business, customers or systems or where these Terms have been materially violated.
SECTION 14 – AUTOMATED SYSTEMS AND AGENTS
Automated systems, bots, software agents or similar technologies must not access or interact with our Services in a way that:
• Circumvents security measures
• Disrupts the Services
• Attempts to bypass access restrictions
• Scrapes or extracts protected information unlawfully
• Misrepresents automated activity as human activity where identification is required
We reserve the right to implement reasonable technical measures to protect the Services from abusive or unauthorized automated access.
SECTION 15 – TERMINATION
You may stop using our Services at any time.
We may suspend or terminate access to the Services where reasonably necessary, including in cases of fraud, misuse, security threats or material violations of these Terms.
Termination does not affect rights and obligations that arose before termination or provisions that by their nature are intended to survive termination.
SECTION 16 – WARRANTIES AND CONSUMER RIGHTS
We aim to provide accurate information and products that conform to their descriptions.
Nothing in these Terms excludes or limits any guarantee, warranty or other right that cannot lawfully be excluded or limited under applicable Cyprus or European Union consumer protection legislation.
To the extent permitted by law, information provided through the website for general informational purposes is provided without guarantees that it will always be uninterrupted, error-free or suitable for every particular purpose.
SECTION 17 – LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms is intended to exclude or limit mandatory consumer rights or liability that cannot legally be excluded under Cyprus or European Union law.
To the maximum extent permitted by applicable law, we will not be liable for indirect or consequential losses that were not reasonably foreseeable when the contract was formed.
Your statutory rights as a consumer remain unaffected.
SECTION 18 – INDEMNIFICATION
Where permitted by applicable law, you may be responsible for losses reasonably incurred by us as a direct result of your unlawful use of the Services or material breach of these Terms.
Nothing in this section creates an obligation for a consumer that would be unlawful or unfair under applicable consumer protection legislation.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be applied to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to immediately exercise or enforce a right under these Terms does not constitute a waiver of that right.
These Terms, together with the policies referenced on our website and any mandatory rights provided by applicable law, govern your use of the Services and purchases made through our online store.
SECTION 21 – ASSIGNMENT
You may not assign your contractual rights or obligations in a manner prohibited by applicable law.
We may transfer our rights or obligations as part of a legitimate business transaction, provided that doing so does not reduce mandatory consumer protections applicable to you.
SECTION 22 – GOVERNING LAW AND JURISDICTION
These Terms and contracts entered into through our online store are governed by the laws of the Republic of Cyprus, subject to any mandatory consumer protection rights that may apply under the laws of the country in which you reside.
If you are a consumer residing in the European Union, nothing in these Terms deprives you of mandatory protections available to you under applicable EU or national consumer law.
Any dispute will be handled by the competent courts in accordance with applicable law.
Nothing in this section restricts any mandatory right a consumer may have to bring proceedings before another competent court under applicable consumer protection rules.
SECTION 23 – HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements or other operational reasons.
The current version will be published on our website with an updated revision date.
Changes will not retrospectively reduce rights relating to purchases already completed unless permitted by applicable law.
Where required, we will provide notice of material changes.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
KR Smile Maker Global Solutions Ltd
Trading as: Smile Maker
4 Georgiou Ventiri Str.
2054 Strovolos
Nicosia
Cyprus
Email: krsmilemaker@gmail.com
Telephone: +357 70 009403
Website: smilemaker.shop
Company Registration Number: HE475748
VAT Number: CY60176131U